Returns
Not satisfied with your purchase? You can register your order as a return up to 14 days after receiving your order. Follow the steps below to successfully return your order / product:
- You have 14 days after receiving your order to report the return to us.
- Complete the return form online and email it to retour@worktrainer.nl.
- Print out the completed form. Pack your return well, preferably in the original packaging.
- Stick the form, with the return address clearly visible, (please use transparent tape instead of duck tape) on the packaging.
- Return your products within 14 days of your return notification to the return address. Please note: The return is not free of charge. You must pay the shipping costs yourself.
- Once the return is back with us, we will check the product for any damage/missing parts/original packaging. Should the product be damaged or the packaging damaged more than necessary to try the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packed when returning it. In case of damage, we will contact you.
- If the product is received back in good order, we will refund you the original order amount including any shipping costs within 14 days of your return notification. We will contact you about the refund.